Operations Specialist - HR & Administration
New York
Operations Specialist - HR & Administration
Full Time • New York
Job description:
About abcPOS
abcPOS is a New York-based technology company providing end-to-end solutions for restaurants, retail, and service businesses. Our platform includes POS systems, payment processing, online ordering, loyalty programs, merchant services, and digital marketing solutions.
With more than 30 years of industry experience, ABCPOS serves over 6,000 businesses across the United States. As we continue to grow, we are looking for a detail-oriented and proactive Operations Specialist to support our HR and daily business operations.
Position Overview
We are seeking an organized and motivated Operations Specialist to support both Human Resources and daily office operations. This role will assist with recruiting, employee onboarding, HR administration, office coordination, and operational projects to help ensure the company runs efficiently.
This position is ideal for someone who enjoys working with people, solving problems, and supporting multiple departments in a fast-paced environment.
Responsibilities
- Support full-cycle recruiting, including scheduling interviews and coordinating the hiring process.
- Assist with employee onboarding, offboarding, and HR administration.
- Maintain employee records and ensure HR documentation is accurate and confidential.
- Support employee engagement, training, and performance review processes.
- Coordinate daily office operations and administrative activities.
- Prepare reports and assist with operational projects.
- Collaborate with different departments to ensure smooth business operations.
- Perform other duties as assigned.
Qualifications
- Bachelor's degree in Human Resources, Business Administration, or a related field.
- 1–3 years of experience in Human Resources, Operations, Administration, or a related role preferred.
- Fluent in both English and Chinese (written and verbal).
- Strong organizational and time management skills with attention to detail.
- Excellent communication and interpersonal skills.
- Ability to handle confidential information with professionalism.
- Proficient in Microsoft Office (Word, Excel, Outlook, PowerPoint).
- Ability to manage multiple priorities in a fast-paced environment.
- Self-motivated, proactive, and willing to learn.
Compensation: $48,000.00 - $65,000.00 per year
Why ABCPOS
Who are we
Abacus Business Computer (ABCPOS) is a restaurant platform of services (POS) company based in New York. With 30 years of industry expertise, we now proudly provide a cloud-based platform that is integrated with a point of sale system and a suite of fundamental restaurant management modules.
What we stand for
ABCPOS stands with all restaurant and small business owners together, we are dedicated to help all businesses succeed throughout simplifying the operation process and increase operational efficiency with ABC ecosystem products. Now we are standing with over 6000 business owners and cross 50 U.S. states.
Our Mission
ABCPOS's mission is to provide multifunctional and tailored POS systems for all businesses with big dreams, from single location to chain stores, franchise to internationals. We are here to simplify your business operation process and help you to increase sales and revenues constantly. Over the past 30 years, ABCPOS keeps breaking the limit of what POS system can do. We are dedicated to provide the most convenient experience in operation and management. Now, we want every business owner to run their business as easy as ABC.
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